FAQ

  • We are currently accepting new patients for chiropractic care and massage. Book here to schedule an appointment.

  • If you have been seen in the last 3 years, but have a new complaint please select “Existing Patient Exam”. 

    If you are under active care, please select “Follow-up Chiropractic Treatment”.

    If it has been 3+ years since you were seen by a chiropractor, you will need to book a “New Patient Exam”

    • Chiropractic Care

    • Massage Therapy

    • Health Coaching

    • House Calls

    Learn more here.

  • For your convenience, some of the services at Jardin are offered in the comfort of your own home/space. If you prefer to have treatment at home, at work, or at an event, one of our chiropractic physicians are available to make House Calls.

  • Please fill out the medical intake forms, consent forms, and submit your insurance information if applicable. During your visit, please wear clothing that allows you to move freely and remove any jewelry that may interfere with manual therapy. If you have long hair, please tie it up.

Becoming a Patient

    • Sports injuries (head-to-toe)

    • Repetitive use injuries

    • Numbness/tingling

    • Nerve pain

    • Scoliosis management

    • Postural pain

    • Pain with pregnancy

    • Car accidents

    • Whiplash

    • Headaches

    • TMJD

    • Chronic Health Conditions

    • Auto-immune conditions

  • We are excited to help improve the health of our next generation by instilling healthy habits and sustainable approaches to healthcare for kids 12 and older.

  • We love being a part of our patient’s parenthood journey. We have extensive training in soft tissue treatment, spinal/pelvic alignment and pilates based rehab to help birthing persons prepare for and recover from childbirth. We work in conjunction with pelvic floor therapists, chiropractic specialists and medical providers to ensure the highest quality care for their patients. 

  • Yes, massage therapy is offered as an additional service.

  • If you are interested in billing massage to your insurance, you will need to establish care with a chiropractic physician first. Then, they will activate the referral for massage to be billed to insurance. 

  • You must be under active care by a chiropractic physician to be eligible to bill your massage to insurance.

Treatment

  • The address of our clinic is 818 N Russell St. Suite B, Portland OR 97227

    Car: 2hr free street parking

    Bus: N Interstate & Albina Bus Stop, this is a 3-minute walk from the clinic

    Train: Albina/Mississippi MAX Station, this is a 3-minute walk from the clinic

  • The clinic is located on the second floor of a historic building. Access to the clinic is atop a flight of stairs. There is no lift/elevator available, if this presents an issue, please see House Calls for appropriate services.

Getting to the Clinic

  • We are in-network with: BCBS, PacificSource and MODA.

    While we are out-of-network with all other health insurances, there are some insurers we work with who offer out-of-network benefits, such as Aetna and United Healthcare (including Nike plans!)

    We are out of network and unable to submit claims with: Kaiser, Cigna, OHP, Tricare & Providence.

  • Yes! You may purchase a gift card here.

  • Yes, the cash rate is based on Oregon Worker's Compensation Physician's Fee Schedule. Medicare rules allow physicians to offer a 20% discount on services paid in cash. Each treatment might not be the same price depending on which services are offered.

    You are also able to pay for treatment using FSA or HSA cards! 

    We also offer a financial hardship rate as well. If the quote prices are outside of your means, please reach out to us via email to discuss this option. 

  • Yes!

    You must have an active claim number prior to your first appointment. 

    Oregon is a “no-fault” state when it comes to car accidents, and all auto insurance policies carry personal injury protection (PIP) coverage. This means that regardless of who was at fault, your medical treatment will be covered by your auto policy's PIP coverage, usually at no cost to you.

  • Your appointment time is reserved just for you. A late cancellation or missed visit leaves a gap in the schedule that could have been filled by another patient. As such, we require a 24 hours notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours notice, or miss their appointment, will be charged a cancellation fee. 

    Generally, the cancellation fee is $75. However, frequent late cancellations or missed appointments may result in an increase to cover the cost of the appointment, payable prior to any further appointment being made. 

Rates, Policies, and Insurance